Return and Refund Policy

At Rocco Tools, we want you to be completely satisfied with your purchase. If you’re not satisfied for any reason, please review our Refund & Return Policy below.

1. Returns

• Eligibility: You can return items within 3-4 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.

• Non-Returnable Items: Certain items, such as customized products or clearance items, may not be eligible for return. Please check the product description for details.

2. Return Process

• Contact Us: To initiate a return, please contact our customer service team at within the return period. Provide your order number and details about the item you wish to return.

• Return Shipping: Customers are responsible for return shipping costs unless the item was received damaged or incorrect. We recommend using a trackable shipping service to ensure your return is received.

3. Refunds

• Processing Time: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund Only Cash on delivery
  will be applied to your designated payment method (Note: Since you only accept cash on delivery).

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within [email protected] days of receipt. We will arrange for the return of the item Only Cash on delivery.

5. Changes to This Policy

We reserve the right to modify this Refund & Return Policy at any time. Any changes will be effective immediately upon posting on our website.